FAQ

Frequently Asked Questions

Order & Delivery

What is the delivery time?
Our average delivery time is 7 business days. In some exceptional cases, it can take up to 12 days.
Please wait at least 12 days before contacting our customer service.

How do I track my order?
Use the “Track My Order” link available on the website.
Enter your order number and email.
The tracking number is usually available within 2 to 3 days after purchase.

Do you ship internationally?
Yes, we ship worldwide. Delivery times may vary depending on your country.


Cancellation & Returns

Can I cancel my order?
Yes, you can cancel your order within 24 hours after confirmation.
Contact us at the following address: info@inovitairland.com

I want to return a product. What should I do?
You have up to 90 days to change your mind.
Please consult our return and refund policy before contacting us.


Payment

Is payment secure?
Yes. All transactions are encrypted via an SSL certificate.
Payments are processed by a secure provider, and no banking data is stored on our servers.


Customer Service

How can I contact you?
You can email us at info@inovitairland.com
We respond within 24 hours in 99% of cases, Monday through Saturday.


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